Shipping policy
Delivery Timeframes
Domestic Shipping
- Standard Delivery: 10 working days from order confirmation
- Working days exclude weekends and public holidays
- Orders are processed Monday through Friday
International Shipping
- Standard International Delivery: 15 working days from order confirmation
- Working days exclude weekends and public holidays
- Additional customs clearance time may apply depending on destination country
Order Processing
- All orders are processed within 1-2 business days of payment confirmation
- Orders placed on weekends or holidays will be processed on the next business day
- You will receive a tracking number via email once your order has been dispatched
Shipping Costs
- Domestic shipping rates are calculated at checkout based on order weight and destination
- International shipping costs vary by destination and will be displayed during checkout
Tracking Your Order
- Tracking information will be provided via email once your order ships
- You can monitor your package's progress using the tracking number provided
- For international orders, tracking may be limited once the package enters the destination country's postal system
Delays and Issues
- While we strive to meet our delivery timeframes, delays may occur due to weather, carrier issues, or other unforeseen circumstances
- We will notify you of any significant delays to your order
- For urgent deliveries, expedited shipping options may be available at additional cost
